Our Terms and Conditions
All of our policies are created in accordance with the Consumer Contracts Regulations 2013.
These terms are subject to English law and all parties agree to submit to the exclusive jurisdiction of the English Courts. Your Statutory Rights are not affected and we deliver an absolute No Prejudice practice when dealing with customer queries, returns and refunds.
Download a copy of our Terms and Conditions.
Your Right to Cancel
The products we supply are totally custom in accordance with your supplied artwork and therefore wholly exempt from cancellation rights. At our discretion, on the basis that we have not scheduled your item for printing (ie made printing plates) we may cancel a job if requested.
Our Complaints Procedure
Occasionally things don't go according to plan! If you are not satisfied with the goods that you have received please contact us in the first instance. We have a procedure in place to deal with any such issues. Your complaint and printed job will be reviewed by our Production Director and Quality Control Department and we will contact you to advise our findings. All correspondence regarding the quality and quantity of the goods must be made in writing and reach us within 5 working days of receipt of the goods or these goods shall be deemed to comply as to quality and quantity within the terms of the contract.
Your Payment to Us
Our website prices are reliant upon placing your order online and making payment with your order. HSBC manage our online credit and debit card payments and there is also the option to pay via Paypal.
If we take any credit card payments over the telephone it is a requirement that the Billing and Delivery address must be the same.
Secure online payments and credit card transactions are conducted via PayPal UK. Advanced encryption will protect your information from being intercepted by any unauthorised parties using a 128-bit SSL (Secure Socket Layer) provided by Comodo - the industry leaders for online security.
Statutory Company Details
Registered Office: Solutions House, 18 Robell Way, Water Lane Trading Estate, Storrington, West Sussex, RH20 3DN
Telephone No: 01903 742003
Registered Number: 1574729 England
VAT Number: 321 6958 53
Year of Incorporation: July 1981
Data Protection Act
A Local Printer Limited (Just-Printing.co.uk) is compliant with and registered under the Data Protection Act, Registration Number: Z8488092. Visit the Information Commissioner website for more information on data protection.
We only use the personal data you provide to supply you with the information, products or advice you have requested. Any information and personal data we collect is used only for the purpose for which it was provided. It is never sold or shared with any third parties.