Our Commitment to our Customers

Customer care and continuous improvement are our basic operating principles, based upon understanding the requirements of our customers and consistently meeting or exceeding those requirements.

At A Local Printer, commitment to our customer is the responsibility of every employee.

As a company our aim is:-

To provide a quality product that satisfies our customer needs and expectations the first time, every time!

To continually meet our customers’ requirements - through timely delivery; providing the best value for the money; efficient and courteous service; superior quality, reliability and durability of our products.

As a company our customer pledges to:-

1. Understand and respond to our customers’ needs and expectations
2. Learn from our mistakes and turn negative reviews in to a learning opportunity
3. Improve production to generate continuous quality and productivity improvements
4. Develop a highly-trained and motivated workforce with full accountability and responsibility
5. Establish long-term relations with customers and suppliers
6. Provide clear lines of communication

Our independent Customer Reviews can be viewed here